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24/7 Customer Support
Office: Mon-Sat: 9:00 AM - 6:00 PM
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Frequently Asked Questions
Find quick answers to common questions
How can I book a taxi?
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You can book a taxi through our mobile app, website, or by calling our customer service number. We recommend using the app for the quickest and most convenient booking experience.
What payment methods do you accept?
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We accept cash, credit/debit cards, and various digital payment methods including Google Pay, PhonePe, Paytm, and other popular digital wallets in India.
Can I schedule a ride in advance?
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Yes, you can schedule rides up to 7 days in advance through our app or website. This is particularly useful for airport pickups or important appointments when you want to ensure a taxi is available.
How are your fares calculated?
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Our fares are calculated based on distance, time, and vehicle type. The app provides a fare estimate before you confirm your booking, so you know approximately what to expect. There are no hidden charges.
Do you offer corporate accounts?
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Yes, we offer corporate accounts with special rates and consolidated billing. Visit our Corporate page or contact our corporate team directly for more information on setting up a business account.
What if I leave something in the taxi?
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If you've left an item in one of our taxis, please contact our customer support immediately. We'll help connect you with the driver to retrieve your belongings. Make sure to provide trip details to help us locate the right vehicle.
What Our Customers Say
Real experiences from satisfied customers across India
"The service provided by 1xexpressride is exceptional. The driver was punctual, polite, and professional. The car was clean and comfortable. I highly recommend this service for anyone looking for reliable transportation in Mumbai."
Rajesh Kumar
Mumbai, India
"I've been using 1xexpressride for my daily commute to work, and I'm impressed with their consistency. The app is easy to use, and the drivers are always on time. It's made my mornings so much less stressful!"
Priya Sharma
Delhi, India
"As a business traveler, I need reliable transportation services. 1xexpressride has never disappointed me. Their corporate service is excellent, with professional drivers who know the best routes to avoid traffic."
Vikram Singh
Bangalore, India
"I booked 1xexpressride for my parents who were visiting me in Chennai. They were so impressed with the service and felt very comfortable throughout the journey. The driver was respectful and helpful with their luggage."
Ananya Gupta
Chennai, India
"I used 1xexpressride for airport pickup, and it was perfect. The driver tracked my flight and was waiting when I arrived despite a delay. The fixed price meant no surprises at the end of the journey."
Arjun Patel
Hyderabad, India
"The safety features in the app gave me peace of mind when traveling late at night. Being able to share my trip details with family members is such an important feature. Thank you for prioritizing passenger safety!"
Meera Reddy
Kolkata, India
"We hired 1xexpressride for our corporate event, and they managed the transportation for all 50 guests flawlessly. The coordination was excellent, and every vehicle arrived on schedule. Truly professional service!"
Sanjay Mehta
Pune, India
"As a tourist in India, I was worried about transportation, but 1xexpressride made it so easy! I was able to book rides easily, and the drivers were knowledgeable about local attractions. Made my vacation stress-free!"
Lakshmi Iyer
Jaipur, India
"The premium fleet option exceeded my expectations. The luxury vehicle was immaculate, and the driver was extremely professional. Perfect for impressing clients during business meetings. Worth every penny!"
Aditya Kapoor
Ahmedabad, India
"What impressed me most was how the driver handled a sudden road closure. He quickly found an alternative route and still got me to my appointment on time. That level of service is why I keep using 1xexpressride."
Divya Nair
Lucknow, India
"I've tried many taxi services in Surat, but 1xexpressride stands out for its consistency and quality. The vehicles are well-maintained, and the drivers are courteous. It's now my go-to transportation service."
Ravi Desai
Surat, India
"The customer service at 1xexpressride is exemplary. I accidentally left my laptop in the taxi, and they coordinated with the driver to return it to me within hours. I'm incredibly grateful for their honesty and efficiency."
Neha Joshi
Chandigarh, India
Ready for a Comfortable Ride?
Book your taxi now and experience the best service in India.
We're Here to Help!
Whether you have questions about our fleet options, pricing structure, or need assistance with booking, our expert team is just a message away.
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